Customer Support

Boost.ai alternatives

Explore 8 options alongside Boost.ai (Boost AI AS), a product in Customer Support.

Candidates share an existing guide group, a comparison, or specific tags within the same category. This shortlist is not a ranking or a test result.

Cognigy

Listed together in guide “AI customer support tools”

Enterprise platform for creating, deploying, and managing chat and voice AI agents

Paid

Use cases

  • Automating customer conversations in chat and voice
  • Handing customer conversations to live contact-center agents
  • Testing and analyzing AI agent performance

Pricing: Cognigy is sold through enterprise sales; the company does not publish a pricing page or list prices.

Documentation ↗ · Sources

This record was last reviewed on 2026-09-10.

Dixa

Listed together in guide “AI customer support tools”

Customer engagement platform that combines human agents with an AI agent for customer conversations

Paid

Use cases

  • Handling customer conversations with a mix of human agents and an AI agent
  • Connecting conversation data to other systems through the API and webhooks
  • Building messenger integrations with the SDK

Pricing: Dixa prices agent access per seat, with the AI agent priced per conversation separately from seats. The company publishes a pricing page and does not offer a self-serve free trial.

Pricing ↗ · Documentation ↗ · Sources

This record was last reviewed on 2026-10-09.

Ada

Listed together in guide “AI customer support tools”

AI customer service automation platform that resolves inquiries across chat, email, and voice.

Paid

Use cases

  • Automating routine tier-1 customer support conversations
  • Deflecting tickets from human agents across channels
  • Offering always-on multilingual customer service

Pricing: Ada is a paid enterprise product; pricing is quote-based and typically tied to conversation or resolution volume rather than a public per-seat price.

Documentation ↗ · Sources

This record was last reviewed on 2026-10-09.

Tidio

Listed together in guide “AI customer support tools”

Live-chat and AI customer service platform, including the Lyro agent for automated conversations.

Freemium

Use cases

  • Automating repetitive website support chats
  • Running live chat for small online stores
  • Capturing leads from chat while answering FAQs

Pricing: Tidio has a free tier for basic live chat; paid plans add higher conversation volume and Lyro AI agent usage.

Pricing ↗ · Documentation ↗ · Sources

This record was last reviewed on 2026-09-10.

Gorgias

Listed together in guide “AI customer support tools”

Ecommerce helpdesk with AI automation for Shopify and other storefront conversations.

Paid

Use cases

  • Answering order and shipping questions for online stores
  • Automating repetitive ecommerce support tickets
  • Running merchant support from one helpdesk

Pricing: Gorgias is a paid helpdesk billed on tickets or plan tiers for merchants; there is no permanent consumer free tier.

Pricing ↗ · Documentation ↗ · Sources

This record was last reviewed on 2026-09-10.

Chatbase

Related: shares the task Customer support

Customer experience agents spanning support, sales, and product guidance.

Paid

Use cases

  • Answer support questions across chat, email, and voice
  • Review escalations and improve agents with conversation analytics

Pricing: Paid tiers use monthly message credits; Hobby shows a seven-day trial. Annual equivalents, extra agents, storage, and branding removal change cost.

Sources

This record was last reviewed on 2026-11-03.

Crisp

Related: shares the task Customer support

Omnichannel customer support combining a shared inbox and configurable AI agents.

Freemium

Use cases

  • Train agents with website content, PDFs and knowledge articles
  • Review agent conversations to correct invalid answers

Pricing: Free offers a shared inbox with two seats but no AI credits. Paid pricing is per workspace; AI credit budgets and agent-builder eligibility differ by tier, with a 14-day trial.

Sources

This record was last reviewed on 2026-11-03.

CustomGPT.ai

Related: shares the task Customer support

No-code business assistants grounded in company documents and websites.

Paid

Use cases

  • Build assistants from business websites and document collections
  • Organize private knowledge for employee onboarding and support

Pricing: Standard and Premium are paid plans with a seven-day trial. Query, agent, storage and team limits differ; annual billing differs from monthly prices.

Sources

This record was last reviewed on 2026-11-03.

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