Dixa
by Dixa ApS · dixa.com ↗
Customer engagement platform that combines human agents with an AI agent for customer conversations
customer-support customer-engagement conversational-ai contact-center
- Category
- Customer Support
- Business model
- Paid
- Availability
- Global
- Launched
- 2018
- Record updated
- 2026-09-10
- Pricing
- dixa.com ↗
- Documentation
- docs.dixa.io ↗
- Founded
- 2015
- Headquarters
- DK
- Canonical URL
- https://globalaiproductindex.com/products/dixa/
Overview
Dixa ApS is based in Copenhagen, Denmark (company no. 36561009; Artillerivej 86, 2300 Copenhagen S) and was founded in 2015 and launched in 2018. It provides a customer engagement platform that combines human agents with an AI agent. The platform includes an API, webhooks, and a messenger SDK for integrations. Pricing combines per-seat agent tiers with per-conversation pricing for the AI agent, and the company does not offer a self-serve free trial, relying instead on guided onboarding.
Key features
- Customer engagement platform for customer conversations
- AI agent that operates alongside human agents
- API and webhooks
- Messenger SDK
Use cases
- Handling customer conversations with a mix of human agents and an AI agent
- Connecting conversation data to other systems through the API and webhooks
- Building messenger integrations with the SDK
Pricing
Dixa prices agent access per seat, with the AI agent priced per conversation separately from seats. The company publishes a pricing page and does not offer a self-serve free trial.
Frequently asked questions
Where is Dixa based?
Dixa ApS is based in Copenhagen, Denmark (company no. 36561009; Artillerivej 86, 2300 Copenhagen S). It was founded in 2015 and launched in 2018.
Does Dixa offer a free trial?
No. Dixa does not offer a self-serve free trial and instead provides guided onboarding.
How is Dixa's AI agent priced?
The AI agent is priced per conversation, separately from the per-seat agent tiers.
Similar products
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- Boost.ai — Conversational AI platform for customer service in regulated industries, spanning chat and voice self-service, agent assist, and internal support.
- Cognigy — Enterprise platform for creating, deploying, and managing chat and voice AI agents
- Decagon — AI customer support platform that builds agents to resolve support requests across channels.
- Fin — Intercom's AI customer service agent that resolves support questions using a company's help content.
- Forethought — AI platform for customer support that automates ticket resolution and assists human agents.
Sources
This record was last reviewed on 2026-09-10.
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