Crisp
by Crisp
At a glance
Omnichannel customer support combining a shared inbox and configurable AI agents.
customer-support ai-workflows
- Licence
- Not recorded
- Category
- Customer Support
- Business model
- Freemium
- Availability
- Not recorded
- Launched
- Not recorded
Overview
Omnichannel customer support combining a shared inbox and configurable AI agents. Train agents with website content, PDFs and knowledge articles; Design no-code workflows across chat, social channels and email; Review agent conversations to correct invalid answers.
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Key features
- Train agents with website content, PDFs and knowledge articles
- Design no-code workflows across chat, social channels and email
- Review agent conversations to correct invalid answers
Use cases
- Train agents with website content, PDFs and knowledge articles
- Review agent conversations to correct invalid answers
Pricing
Free offers a shared inbox with two seats but no AI credits. Paid pricing is per workspace; AI credit budgets and agent-builder eligibility differ by tier, with a 14-day trial.
Record details
Provenance, dates and links are kept here so the main sections stay about the product itself.
Links, dates and provenance
- Record updated
- 2026-11-03
- Canonical URL
- https://globalaiproductindex.com/products/crisp/
Selection profile
Every field says where its value comes from. "Unknown" means we have not confirmed it — it does not mean the product lacks the feature.
Selection profile11 fields6 unknown
- Tasks it fits
- Customer support
Editorial classification of the documented features; not a product-performance test.
Suggest a correction - How you use it
- Web app
Editorial classification of the documented features; not a product-performance test.
Suggest a correction - Runs on
- Web
Editorial classification of the documented features; not a product-performance test.
Suggest a correction - Where it runs
- Vendor cloud
Editorial classification of the documented features; not a product-performance test.
Suggest a correction - Works offline
- Not recorded
This product-specific field was not established in this entry’s source review.
Suggest a correction - Official service region
- Not recorded
This product-specific field was not established in this entry’s source review.
Suggest a correction - Public API
- Not recorded
This product-specific field was not established in this entry’s source review.
Suggest a correction - Licence
- Not recorded
This product-specific field was not established in this entry’s source review.
Suggest a correction - Commercial use
- Not recorded
This product-specific field was not established in this entry’s source review.
Suggest a correction - Interface languages
- Not recorded
This product-specific field was not established in this entry’s source review.
Suggest a correction - Billing
- Subscription Free allowance: No Subscription required: Yes
Prices are the vendor’s advertised entry price and exclude taxes; always confirm on the vendor’s own page.
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Where each value comes from
- Tasks it fits
- Our inference
- How you use it
- Our inference
- Runs on
- Our inference
- Where it runs
- Our inference
- Works offline
- Unknown
- Official service region
- Unknown
- Public API
- Unknown
- Licence
- Unknown
- Commercial use
- Unknown
- Interface languages
- Unknown
Key facts and their evidence
Each fact lists the conditions it holds under, the page it was read from and the day it was checked.
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Capability: Train agents with website content, PDFs and knowledge articles Verified 2026-11-03 crisp.chat ↗
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Frequently asked questions
How does it fit an existing workflow?
Design no-code workflows across chat, social channels and email; Review agent conversations to correct invalid answers.
What should I check before choosing a plan?
Free offers a shared inbox with two seats but no AI credits. Paid pricing is per workspace; AI credit budgets and agent-builder eligibility differ by tier, with a 14-day trial.
Similar products
- Chatbase — Customer experience agents spanning support, sales, and product guidance.
- CustomGPT.ai — No-code business assistants grounded in company documents and websites.
- Dante AI — A shared business knowledge base powering website, phone and inbox support.
- DocsBot AI — Knowledge-based AI agents that answer customers and perform connected support actions.
- Kommunicate — AI support agents with contextual human handoff across chat, voice and email.
- Kore.ai — Enterprise agent platform covering customer service, employee requests and business processes.
Sources
This record was last reviewed on 2026-11-03.
Machine-readable record: /api/products/crisp.json · Spot an error? Suggest a correction