Listed together in guide “AI customer support tools”
Enterprise platform for creating, deploying, and managing chat and voice AI agents
Paid
Use cases
- Automating customer conversations in chat and voice
- Handing customer conversations to live contact-center agents
- Testing and analyzing AI agent performance
Pricing: Cognigy is sold through enterprise sales; the company does not publish a pricing page or list prices.
Documentation ↗ · Sources
This record was last reviewed on 2026-09-10.
Listed together in guide “AI customer support tools”
Conversational AI platform for customer service in regulated industries, spanning chat and voice self-service, agent assist, and internal support.
Paid
Use cases
- Automating first-line customer conversations in chat and voice
- Assisting human agents during live customer conversations
- Handling internal employee support requests
Pricing: Boost.ai does not publish list prices; the platform is sold to enterprises through demo-based sales and custom quotes.
Documentation ↗ · Sources
This record was last reviewed on 2026-09-10.
Listed together in guide “AI customer support tools”
AI customer service automation platform that resolves inquiries across chat, email, and voice.
Paid
Use cases
- Automating routine tier-1 customer support conversations
- Deflecting tickets from human agents across channels
- Offering always-on multilingual customer service
Pricing: Ada is a paid enterprise product; pricing is quote-based and typically tied to conversation or resolution volume rather than a public per-seat price.
Documentation ↗ · Sources
This record was last reviewed on 2026-10-09.
Listed together in guide “AI customer support tools”
Ecommerce helpdesk with AI automation for Shopify and other storefront conversations.
Paid
Use cases
- Answering order and shipping questions for online stores
- Automating repetitive ecommerce support tickets
- Running merchant support from one helpdesk
Pricing: Gorgias is a paid helpdesk billed on tickets or plan tiers for merchants; there is no permanent consumer free tier.
Pricing ↗ · Documentation ↗ · Sources
This record was last reviewed on 2026-09-10.
Listed together in guide “AI customer support tools”
Live-chat and AI customer service platform, including the Lyro agent for automated conversations.
Freemium
Use cases
- Automating repetitive website support chats
- Running live chat for small online stores
- Capturing leads from chat while answering FAQs
Pricing: Tidio has a free tier for basic live chat; paid plans add higher conversation volume and Lyro AI agent usage.
Pricing ↗ · Documentation ↗ · Sources
This record was last reviewed on 2026-09-10.
Related: shares the task Customer support
Customer experience agents spanning support, sales, and product guidance.
Paid
Use cases
- Answer support questions across chat, email, and voice
- Review escalations and improve agents with conversation analytics
Pricing: Paid tiers use monthly message credits; Hobby shows a seven-day trial. Annual equivalents, extra agents, storage, and branding removal change cost.
Sources
This record was last reviewed on 2026-11-03.
Related: shares the task Customer support
Omnichannel customer support combining a shared inbox and configurable AI agents.
Freemium
Use cases
- Train agents with website content, PDFs and knowledge articles
- Review agent conversations to correct invalid answers
Pricing: Free offers a shared inbox with two seats but no AI credits. Paid pricing is per workspace; AI credit budgets and agent-builder eligibility differ by tier, with a 14-day trial.
Sources
This record was last reviewed on 2026-11-03.
Related: shares the task Customer support
No-code business assistants grounded in company documents and websites.
Paid
Use cases
- Build assistants from business websites and document collections
- Organize private knowledge for employee onboarding and support
Pricing: Standard and Premium are paid plans with a seven-day trial. Query, agent, storage and team limits differ; annual billing differs from monthly prices.
Sources
This record was last reviewed on 2026-11-03.