Botpress
by Botpress Technologies Inc. · botpress.com ↗
Platform for building, deploying, and monitoring AI agents, with a focus on customer support.
agents customer-support chatbot visual-builder
- Category
- Agents & Automation
- Business model
- Freemium
- Availability
- Global
- Launched
- 2017
- Record updated
- 2026-09-10
- Pricing
- botpress.com ↗
- Documentation
- botpress.com ↗
- Founded
- 2017
- Headquarters
- CA
- Canonical URL
- https://globalaiproductindex.com/products/botpress/
Overview
Botpress is developed by Botpress Technologies Inc., a Canadian corporation with offices in Montréal and Québec City, Quebec, and contracts governed by Quebec law. The company was founded in 2017 by Sylvain Perron and Justin Watson. The platform is used to build, deploy, and monitor AI agents with a focus on customer support, combining the visual agent builder Botpress Studio with knowledge bases and tables. Channels include webchat, WhatsApp, and Slack, and integrations cover Intercom, Zendesk, HubSpot, and Salesforce, alongside escalation and human handoff. The company offers a free tier with limited conversations plus paid tiers and enterprise pricing.
Key features
- Visual agent builder (Botpress Studio)
- Knowledge bases and tables for agent knowledge
- Channels including webchat, WhatsApp, and Slack
- Integrations with Intercom, Zendesk, HubSpot, and Salesforce
- Escalation and human handoff
Use cases
- Automating customer support conversations
- Connecting agents to help desk and CRM tools
- Routing conversations to human agents when needed
Pricing
Botpress offers a free tier with limits on conversations, seats, and agents, alongside paid tiers and enterprise pricing.
Frequently asked questions
Is Botpress Canadian?
Yes. Botpress Technologies Inc. is a Canadian corporation with offices in Montréal and Québec City, Quebec, and its contracts are governed by Quebec law.
Is there a free plan?
Yes. The free tier has limits on conversations, seats, and agents; paid tiers and enterprise pricing are also available.
Who founded Botpress?
Sylvain Perron and Justin Watson founded the company in 2017.
Similar products
- Agentforce — Salesforce's enterprise AI agent platform for building, testing, and running autonomous agents across service, sales, and employee workflows.
- AutoGPT — Open-source framework for building and running autonomous AI agents that chain tasks toward a goal.
- Camunda — Process-orchestration platform that sequences deterministic steps, AI agents, and human tasks using the BPMN and DMN standards.
- CrewAI — Open-source framework for orchestrating collaborative teams of role-playing autonomous AI agents.
- goose — Open-source, extensible AI agent from Block that runs on your machine as a desktop app, CLI, and API, using any LLM and MCP extensions.
- LangChain — Open-source framework for building LLM applications and agents, with LangSmith and LangGraph for observability and orchestration.
All Botpress alternatives → · All Agents & Automation products →
Sources
This record was last reviewed on 2026-09-10.
Machine-readable record: /api/products/botpress.json · Spot an error? Suggest a correction