Botpress
by Botpress Technologies Inc.
At a glance
Platform for building, deploying, and monitoring AI agents, with a focus on customer support.
agents customer-support chatbot visual-builder
- Licence
- Not recorded
- Category
- Agents & Automation
- Business model
- Freemium
- Availability
- Global
- Launched
- 2017
Overview
Botpress is developed by Botpress Technologies Inc., a Canadian corporation with offices in Montréal and Québec City, Quebec, and contracts governed by Quebec law. The company was founded in 2017 by Sylvain Perron and Justin Watson. The platform is used to build, deploy, and monitor AI agents with a focus on customer support, combining the visual agent builder Botpress Studio with knowledge bases and tables. Channels include webchat, WhatsApp, and Slack, and integrations cover Intercom, Zendesk, HubSpot, and Salesforce, alongside escalation and human handoff. The company offers a free tier with limited conversations plus paid tiers and enterprise pricing.
Compare this tool Suggest a correction
Key features
- Visual agent builder (Botpress Studio)
- Knowledge bases and tables for agent knowledge
- Channels including webchat, WhatsApp, and Slack
- Integrations with Intercom, Zendesk, HubSpot, and Salesforce
- Escalation and human handoff
Use cases
- Automating customer support conversations
- Connecting agents to help desk and CRM tools
- Routing conversations to human agents when needed
Pricing
Botpress offers a free tier with limits on conversations, seats, and agents, alongside paid tiers and enterprise pricing.
Record details
Provenance, dates and links are kept here so the main sections stay about the product itself.
Links, dates and provenance
- Record updated
- 2026-09-10
- Pricing
- botpress.com ↗
- Documentation
- botpress.com ↗
- Founded
- 2017
- Headquarters
- CA
- Canonical URL
- https://globalaiproductindex.com/products/botpress/
Selection profile
Every field says where its value comes from. "Unknown" means we have not confirmed it — it does not mean the product lacks the feature.
Selection profile11 fields4 unknown
- Tasks it fits
- Automation agents
Derived from the record: category "agents".
Suggest a correction - How you use it
- Web app
Hosted product with no desktop/CLI tag in the record; assumed web-delivered.
Suggest a correction - Runs on
- Web
Derived from platform words in the record description/features/tags.
Suggest a correction - Where it runs
- Vendor cloud
Vendor-hosted product; no self-hosted option is recorded.
Suggest a correction - Works offline
- Not recorded
The record contains no offline-operation claim.
Suggest a correction - Official service region
- Global
Mirrors the availability field already on the record ("global").
Suggest a correction - Public API
- Not recorded
The record does not state whether a public API exists.
Suggest a correction - Licence
- proprietary
Commercial product; no source licence is published in the record.
Suggest a correction - Commercial use
- Not recorded
Commercial product; the terms reviewed here do not state a non-commercial restriction, but that was not verified.
Suggest a correction - Interface languages
- Not recorded
No vendor page read in this pass states the product's own interface languages; the key exists so the field can be answered later rather than left absent.
Suggest a correction - Billing
- Subscription Free allowance: Limited Subscription required: No
Prices are the vendor’s advertised entry price and exclude taxes; always confirm on the vendor’s own page.
Suggest a correction
Where each value comes from
- Tasks it fits
- Our inference
- How you use it
- Our inference
- Runs on
- Our inference
- Where it runs
- Our inference
- Works offline
- Our inference
- Official service region
- Our inference
- Public API
- Our inference
- Licence
- Our inference
- Commercial use
- Our inference
- Interface languages
- Unknown
Frequently asked questions
Is Botpress Canadian?
Yes. Botpress Technologies Inc. is a Canadian corporation with offices in Montréal and Québec City, Quebec, and its contracts are governed by Quebec law.
Is there a free plan?
Yes. The free tier has limits on conversations, seats, and agents; paid tiers and enterprise pricing are also available.
Who founded Botpress?
Sylvain Perron and Justin Watson founded the company in 2017.
What does Botpress not record?
The vendor pages fetched that day carried no supporting statement on licence terms, service regions or supported languages, so those fields keep an inferred status rather than a confirmed one.
Similar products
- Voiceflow — Platform for designing, launching, and operating customer-service AI agents across chat and voice.
- Agentforce — Salesforce's enterprise AI agent platform for building, testing, and running autonomous agents across service, sales, and employee workflows.
- Lindy — Platform for building no-code AI agents that automate tasks across email, meetings, and business apps.
- Make — Visual no-code automation platform that connects apps and data through drag-and-drop scenarios, with AI agent features and an MCP server and client.
- Relevance AI — Low-code platform for building AI agents and multi-agent teams that automate business workflows.
- Zapier — Workflow automation platform connecting thousands of apps, with AI features for building agents and automated workflows.
All Botpress alternatives → · All Agents & Automation products →
Related guides
Sources
This record was last reviewed on 2026-09-10.
Machine-readable record: /api/products/botpress.json · Spot an error? Suggest a correction