{
  "slug": "botpress",
  "name": "Botpress",
  "company": "Botpress Technologies Inc.",
  "website": "https://botpress.com",
  "category": "agents",
  "business_model": "freemium",
  "availability": "global",
  "launched": "2017",
  "founded": "2017",
  "hq_country": "CA",
  "docs_url": "https://botpress.com/docs",
  "pricing_url": "https://botpress.com/pricing",
  "tags": [
    "agents",
    "customer-support",
    "chatbot",
    "visual-builder"
  ],
  "description": "Platform for building, deploying, and monitoring AI agents, with a focus on customer support.",
  "overview": "Botpress is developed by Botpress Technologies Inc., a Canadian corporation with offices in Montréal and Québec City, Quebec, and contracts governed by Quebec law. The company was founded in 2017 by Sylvain Perron and Justin Watson. The platform is used to build, deploy, and monitor AI agents with a focus on customer support, combining the visual agent builder Botpress Studio with knowledge bases and tables. Channels include webchat, WhatsApp, and Slack, and integrations cover Intercom, Zendesk, HubSpot, and Salesforce, alongside escalation and human handoff. The company offers a free tier with limited conversations plus paid tiers and enterprise pricing.",
  "features": [
    "Visual agent builder (Botpress Studio)",
    "Knowledge bases and tables for agent knowledge",
    "Channels including webchat, WhatsApp, and Slack",
    "Integrations with Intercom, Zendesk, HubSpot, and Salesforce",
    "Escalation and human handoff"
  ],
  "use_cases": [
    "Automating customer support conversations",
    "Connecting agents to help desk and CRM tools",
    "Routing conversations to human agents when needed"
  ],
  "pricing_notes": "Botpress offers a free tier with limits on conversations, seats, and agents, alongside paid tiers and enterprise pricing.",
  "faq": [
    {
      "q": "Is Botpress Canadian?",
      "a": "Yes. Botpress Technologies Inc. is a Canadian corporation with offices in Montréal and Québec City, Quebec, and its contracts are governed by Quebec law."
    },
    {
      "q": "Is there a free plan?",
      "a": "Yes. The free tier has limits on conversations, seats, and agents; paid tiers and enterprise pricing are also available."
    },
    {
      "q": "Who founded Botpress?",
      "a": "Sylvain Perron and Justin Watson founded the company in 2017."
    }
  ],
  "i18n": {
    "zh": {
      "description": "用于构建、部署和监控 AI 智能体的平台，重点面向客户支持场景。",
      "overview": "Botpress 由 Botpress Technologies Inc. 开发；该公司为加拿大企业，在魁北克省蒙特利尔和魁北克城设有办公室，合同受魁北克法律管辖。公司由 Sylvain Perron 与 Justin Watson 于 2017 年创立。该平台用于构建、部署和监控面向客户支持的 AI 智能体，将可视化构建器 Botpress Studio 与知识库和数据表结合。渠道覆盖网页聊天、WhatsApp 与 Slack，集成包括 Intercom、Zendesk、HubSpot 和 Salesforce，并支持升级转人工。公司提供对话量有限的免费方案，以及付费方案和企业定价。",
      "features": [
        "可视化智能体构建器（Botpress Studio）",
        "用于存放智能体知识的知识库与数据表",
        "渠道包括网页聊天、WhatsApp 与 Slack",
        "与 Intercom、Zendesk、HubSpot 和 Salesforce 集成",
        "升级与人工接管"
      ],
      "use_cases": [
        "自动处理客户支持对话",
        "将智能体连接到工单与 CRM 工具",
        "在需要时将对话转接给人工坐席"
      ],
      "pricing_notes": "Botpress 提供对话数、席位和智能体数量受限的免费方案，另有付费方案与企业定价。",
      "faq": [
        {
          "q": "Botpress 是加拿大公司吗？",
          "a": "是。Botpress 由加拿大企业 Botpress Technologies Inc. 运营，在魁北克省蒙特利尔和魁北克城设有办公室，合同受魁北克法律管辖。"
        },
        {
          "q": "有免费方案吗？",
          "a": "有。免费方案对对话数、席位和智能体数量有限制，同时提供付费方案与企业定价。"
        },
        {
          "q": "谁是 Botpress 的创始人？",
          "a": "Sylvain Perron 与 Justin Watson 于 2017 年创立了公司。"
        }
      ]
    },
    "es": {
      "description": "Plataforma para crear, desplegar y supervisar agentes de IA, enfocada en la atención al cliente.",
      "overview": "Botpress es desarrollado por Botpress Technologies Inc., una corporación canadiense con oficinas en Montreal y Quebec, y contratos regidos por la legislación de Quebec. La empresa fue fundada en 2017 por Sylvain Perron y Justin Watson. La plataforma sirve para crear, desplegar y supervisar agentes de IA enfocados en la atención al cliente, y combina el constructor visual Botpress Studio con bases de conocimiento y tablas. Los canales incluyen chat web, WhatsApp y Slack, y las integraciones abarcan Intercom, Zendesk, HubSpot y Salesforce, además de escalado y transferencia a personas. La empresa ofrece un plan gratuito con conversaciones limitadas, junto con planes de pago y precios empresariales.",
      "features": [
        "Constructor visual de agentes (Botpress Studio)",
        "Bases de conocimiento y tablas para el conocimiento del agente",
        "Canales como chat web, WhatsApp y Slack",
        "Integraciones con Intercom, Zendesk, HubSpot y Salesforce",
        "Escalado y transferencia a agentes humanos"
      ],
      "use_cases": [
        "Automatizar conversaciones de atención al cliente",
        "Conectar los agentes con herramientas de soporte y CRM",
        "Transferir conversaciones a agentes humanos cuando es necesario"
      ],
      "pricing_notes": "Botpress ofrece un plan gratuito con límites de conversaciones, asientos y agentes, además de planes de pago y precios empresariales.",
      "faq": [
        {
          "q": "¿Botpress es canadiense?",
          "a": "Sí. Botpress es operado por Botpress Technologies Inc., una corporación canadiense con oficinas en Montreal y Quebec, y sus contratos se rigen por la legislación de Quebec."
        },
        {
          "q": "¿Hay un plan gratuito?",
          "a": "Sí. El plan gratuito tiene límites de conversaciones, asientos y agentes; también hay planes de pago y precios empresariales."
        },
        {
          "q": "¿Quiénes fundaron Botpress?",
          "a": "Sylvain Perron y Justin Watson fundaron la empresa en 2017."
        }
      ]
    },
    "fr": {
      "description": "Plateforme pour créer, déployer et superviser des agents IA, axée sur le support client.",
      "overview": "Botpress est développé par Botpress Technologies Inc., une société canadienne dont les bureaux se trouvent à Montréal et à Québec et dont les contrats relèvent du droit québécois. L'entreprise a été fondée en 2017 par Sylvain Perron et Justin Watson. La plateforme sert à créer, déployer et superviser des agents IA axés sur le support client, en associant le constructeur visuel Botpress Studio à des bases de connaissances et à des tables. Les canaux incluent le chat en ligne, WhatsApp et Slack, et les intégrations couvrent Intercom, Zendesk, HubSpot et Salesforce, avec escalade et transfert vers un humain. L'entreprise propose une offre gratuite aux conversations limitées, ainsi que des offres payantes et une tarification pour les entreprises.",
      "features": [
        "Constructeur visuel d'agents (Botpress Studio)",
        "Bases de connaissances et tables pour les connaissances des agents",
        "Canaux incluant chat en ligne, WhatsApp et Slack",
        "Intégrations avec Intercom, Zendesk, HubSpot et Salesforce",
        "Escalade et transfert vers des agents humains"
      ],
      "use_cases": [
        "Automatiser les conversations de support client",
        "Connecter les agents aux outils de support et de CRM",
        "Transférer les conversations à des agents humains lorsque nécessaire"
      ],
      "pricing_notes": "Botpress propose une offre gratuite limitée en conversations, sièges et agents, ainsi que des offres payantes et une tarification pour les entreprises.",
      "faq": [
        {
          "q": "Botpress est-il canadien ?",
          "a": "Oui. Botpress est exploité par Botpress Technologies Inc., une société canadienne dont les bureaux sont à Montréal et à Québec et dont les contrats relèvent du droit québécois."
        },
        {
          "q": "Existe-t-il une offre gratuite ?",
          "a": "Oui. L'offre gratuite est limitée en conversations, sièges et agents ; des offres payantes et une tarification pour les entreprises sont également disponibles."
        },
        {
          "q": "Qui a fondé Botpress ?",
          "a": "Sylvain Perron et Justin Watson ont fondé l'entreprise en 2017."
        }
      ]
    },
    "ja": {
      "description": "AI エージェントの構築・デプロイ・監視を行うプラットフォームで、カスタマーサポートを主な対象としています。",
      "overview": "Botpress は、ケベック州モントリオールとケベックシティに拠点を置くカナダ法人 Botpress Technologies Inc. が開発しており、契約はケベック州法に準拠します。2017 年に Sylvain Perron と Justin Watson によって設立されました。カスタマーサポートに重点を置いた AI エージェントの構築・デプロイ・監視に用いられるプラットフォームで、ビジュアルビルダーの Botpress Studio とナレッジベースおよびテーブルを組み合わせています。チャネルはウェブチャット、WhatsApp、Slack に対応し、Intercom、Zendesk、HubSpot、Salesforce との連携に加えてエスカレーションと有人引き継ぎを提供します。会話数に制限のある無料プランと、有料プランおよびエンタープライズ向けの料金体系があります。",
      "features": [
        "ビジュアルエージェントビルダー（Botpress Studio）",
        "エージェントの知識を蓄えるナレッジベースとテーブル",
        "ウェブチャット、WhatsApp、Slack などのチャネル",
        "Intercom、Zendesk、HubSpot、Salesforce との連携",
        "エスカレーションと有人引き継ぎ"
      ],
      "use_cases": [
        "カスタマーサポートの会話を自動化",
        "エージェントをヘルプデスクや CRM ツールに接続",
        "必要に応じて会話を有人エージェントに引き継ぐ"
      ],
      "pricing_notes": "Botpress は会話数・シート数・エージェント数に制限のある無料プランに加え、有料プランとエンタープライズ向けの料金を提供しています。",
      "faq": [
        {
          "q": "Botpress はカナダ企業ですか？",
          "a": "はい。Botpress はカナダ法人 Botpress Technologies Inc. が運営しており、モントリオールとケベックシティに拠点を置き、契約はケベック州法に準拠します。"
        },
        {
          "q": "無料プランはありますか？",
          "a": "はい。無料プランは会話数・シート数・エージェント数に制限があり、有料プランとエンタープライズ向けの料金も用意されています。"
        },
        {
          "q": "創業者は誰ですか？",
          "a": "Sylvain Perron と Justin Watson が 2017 年に設立しました。"
        }
      ]
    },
    "de": {
      "description": "Plattform zum Erstellen, Bereitstellen und Überwachen von KI-Agenten mit Fokus auf Kundensupport.",
      "overview": "Botpress wird von Botpress Technologies Inc. entwickelt, einer kanadischen Gesellschaft mit Büros in Montreal und Quebec City, deren Verträge dem Recht von Quebec unterliegen. Das Unternehmen wurde 2017 von Sylvain Perron und Justin Watson gegründet. Die Plattform dient dem Erstellen, Bereitstellen und Überwachen von KI-Agenten mit Fokus auf Kundensupport und kombiniert den visuellen Agenten-Builder Botpress Studio mit Wissensdatenbanken und Tabellen. Zu den Kanälen zählen Webchat, WhatsApp und Slack; die Integrationen umfassen Intercom, Zendesk, HubSpot und Salesforce, dazu Eskalation und Übergabe an menschliche Agenten. Es gibt einen kostenlosen Tarif mit begrenzten Gesprächen sowie kostenpflichtige Tarife und Preise für Unternehmen.",
      "features": [
        "Visueller Agenten-Builder (Botpress Studio)",
        "Wissensdatenbanken und Tabellen als Wissensbasis der Agenten",
        "Kanäle wie Webchat, WhatsApp und Slack",
        "Integrationen mit Intercom, Zendesk, HubSpot und Salesforce",
        "Eskalation und Übergabe an menschliche Agenten"
      ],
      "use_cases": [
        "Kundensupport-Gespräche automatisieren",
        "Agenten mit Helpdesk- und CRM-Werkzeugen verbinden",
        "Gespräche bei Bedarf an menschliche Agenten übergeben"
      ],
      "pricing_notes": "Botpress bietet einen kostenlosen Tarif mit Limits bei Gesprächen, Arbeitsplätzen und Agenten sowie kostenpflichtige Tarife und Preise für Unternehmen.",
      "faq": [
        {
          "q": "Ist Botpress kanadisch?",
          "a": "Ja. Botpress wird von der kanadischen Gesellschaft Botpress Technologies Inc. betrieben, mit Büros in Montreal und Quebec City; die Verträge unterliegen dem Recht von Quebec."
        },
        {
          "q": "Gibt es einen kostenlosen Tarif?",
          "a": "Ja. Der kostenlose Tarif ist bei Gesprächen, Arbeitsplätzen und Agenten begrenzt; zusätzlich gibt es kostenpflichtige Tarife und Preise für Unternehmen."
        },
        {
          "q": "Wer hat Botpress gegründet?",
          "a": "Sylvain Perron und Justin Watson im Jahr 2017."
        }
      ]
    },
    "pt": {
      "description": "Plataforma para criar, implantar e monitorar agentes de IA, com foco em atendimento ao cliente.",
      "overview": "O Botpress é desenvolvido pela Botpress Technologies Inc., uma corporação canadense com escritórios em Montreal e na cidade de Quebec, cujos contratos são regidos pela legislação de Quebec. A empresa foi fundada em 2017 por Sylvain Perron e Justin Watson. A plataforma serve para criar, implantar e monitorar agentes de IA com foco em atendimento ao cliente, combinando o construtor visual Botpress Studio com bases de conhecimento e tabelas. Os canais incluem chat na web, WhatsApp e Slack, e as integrações abrangem Intercom, Zendesk, HubSpot e Salesforce, além de escalonamento e transferência para atendentes humanos. A empresa oferece um plano gratuito com conversas limitadas, além de planos pagos e preços empresariais.",
      "features": [
        "Construtor visual de agentes (Botpress Studio)",
        "Bases de conhecimento e tabelas para o conhecimento dos agentes",
        "Canais como chat na web, WhatsApp e Slack",
        "Integrações com Intercom, Zendesk, HubSpot e Salesforce",
        "Escalonamento e transferência para atendentes humanos"
      ],
      "use_cases": [
        "Automatizar conversas de atendimento ao cliente",
        "Conectar os agentes a ferramentas de suporte e CRM",
        "Transferir conversas para atendentes humanos quando necessário"
      ],
      "pricing_notes": "O Botpress oferece um plano gratuito com limites de conversas, assentos e agentes, além de planos pagos e preços empresariais.",
      "faq": [
        {
          "q": "O Botpress é canadense?",
          "a": "Sim. O Botpress é operado pela Botpress Technologies Inc., uma corporação canadense com escritórios em Montreal e na cidade de Quebec, e seus contratos são regidos pela legislação de Quebec."
        },
        {
          "q": "Existe um plano gratuito?",
          "a": "Sim. O plano gratuito tem limites de conversas, assentos e agentes; também há planos pagos e preços empresariais."
        },
        {
          "q": "Quem fundou o Botpress?",
          "a": "Sylvain Perron e Justin Watson fundaram a empresa em 2017."
        }
      ]
    },
    "ko": {
      "description": "AI 에이전트를 구축·배포·모니터링하는 플랫폼으로, 고객 지원에 중점을 둡니다.",
      "overview": "Botpress는 퀘벡주 몬트리올과 퀘벡시티에 사무소를 둔 캐나다 법인 Botpress Technologies Inc.가 개발하며, 계약은 퀘벡주 법의 적용을 받습니다. 2017년 Sylvain Perron과 Justin Watson이 설립했습니다. 고객 지원에 중점을 둔 AI 에이전트를 구축·배포·모니터링하는 플랫폼으로, 비주얼 빌더인 Botpress Studio와 지식 베이스 및 테이블을 결합합니다. 채널은 웹채팅, WhatsApp, Slack을 포함하고 Intercom, Zendesk, HubSpot, Salesforce 연동과 함께 에스컬레이션 및 상담원 연결을 지원합니다. 대화 수가 제한된 무료 요금제와 함께 유료 요금제 및 엔터프라이즈 가격을 제공합니다.",
      "features": [
        "비주얼 에이전트 빌더(Botpress Studio)",
        "에이전트 지식을 담는 지식 베이스와 테이블",
        "웹채팅, WhatsApp, Slack 등 채널",
        "Intercom, Zendesk, HubSpot, Salesforce 연동",
        "에스컬레이션 및 상담원 연결"
      ],
      "use_cases": [
        "고객 지원 대화 자동화",
        "에이전트를 헬프데스크 및 CRM 도구에 연결",
        "필요할 때 대화를 상담원에게 연결"
      ],
      "pricing_notes": "Botpress는 대화 수, 좌석 수, 에이전트 수가 제한된 무료 요금제와 함께 유료 요금제 및 엔터프라이즈 가격을 제공합니다.",
      "faq": [
        {
          "q": "Botpress는 캐나다 기업인가요?",
          "a": "네. Botpress는 캐나다 법인 Botpress Technologies Inc.가 운영하며, 몬트리올과 퀘벡시티에 사무소를 두고 계약은 퀘벡주 법의 적용을 받습니다."
        },
        {
          "q": "무료 요금제가 있나요?",
          "a": "네. 무료 요금제는 대화 수, 좌석 수, 에이전트 수에 제한이 있으며, 유료 요금제와 엔터프라이즈 가격도 제공됩니다."
        },
        {
          "q": "누가 Botpress를 설립했나요?",
          "a": "Sylvain Perron과 Justin Watson이 2017년에 설립했습니다."
        }
      ]
    }
  },
  "sources": [
    {
      "title": "Official website",
      "url": "https://botpress.com"
    },
    {
      "title": "Terms of service",
      "url": "https://botpress.com/terms"
    },
    {
      "title": "BetaKit: Botpress raises CAD 34M Series B",
      "url": "https://betakit.com/botpress-closes-34-million-cad-series-b-to-help-companies-build-and-deploy-ai-agents/"
    }
  ],
  "updated": "2026-09-10",
  "url": "https://globalaiproductindex.com/products/botpress/"
}