Voiceflow
by Voiceflow, Inc.
At a glance
Platform for designing, launching, and operating customer-service AI agents across chat and voice.
agents customer-support conversational-ai voice
- Licence
- Not recorded
- Category
- Agents & Automation
- Business model
- Freemium
- Availability
- Global
- Launched
- 2019
Overview
Voiceflow is developed by Voiceflow, Inc., which states in its privacy policy that it is based in Canada and is reported as Toronto-based. The company was founded in 2019 as a rebrand from Storyflow. The platform is used to design, launch, and operate customer-service AI agents across chat and voice. It provides a visual builder, staging-to-production environments, observability and evaluation tooling, and a choice of model providers. The company publishes compliance documentation covering SOC 2 Type II, ISO/IEC 27001:2022, GDPR, and HIPAA, and offers a free plan with a one-time credit grant alongside paid tiers and enterprise pricing.
Compare this tool Suggest a correction
Key features
- Visual builder for chat and voice agents
- Staging-to-production environments
- Observability and evaluation tooling
- Choice of model providers
- Compliance documentation including SOC 2 Type II, ISO/IEC 27001:2022, GDPR, and HIPAA
Use cases
- Designing customer-service agents for chat and voice
- Testing and evaluating agents before production deployment
- Operating and monitoring agents in production
Pricing
Voiceflow offers a free plan with a one-time credit grant, alongside paid tiers and enterprise pricing.
Record details
Provenance, dates and links are kept here so the main sections stay about the product itself.
Links, dates and provenance
- Record updated
- 2026-09-10
- Pricing
- www.voiceflow.com ↗
- Documentation
- docs.voiceflow.com ↗
- Founded
- 2019
- Headquarters
- CA
- Canonical URL
- https://globalaiproductindex.com/products/voiceflow/
Selection profile
Every field says where its value comes from. "Unknown" means we have not confirmed it — it does not mean the product lacks the feature.
Selection profile11 fields4 unknown
- Tasks it fits
- Automation agents
Derived from the record: category "agents".
Suggest a correction - How you use it
- Web app
Hosted product with no desktop/CLI tag in the record; assumed web-delivered.
Suggest a correction - Runs on
- Web
Derived from platform words in the record description/features/tags.
Suggest a correction - Where it runs
- Vendor cloud
Vendor-hosted product; no self-hosted option is recorded.
Suggest a correction - Works offline
- Not recorded
The record contains no offline-operation claim.
Suggest a correction - Official service region
- Global
Mirrors the availability field already on the record ("global").
Suggest a correction - Public API
- Not recorded
The record does not state whether a public API exists.
Suggest a correction - Licence
- proprietary
Commercial product; no source licence is published in the record.
Suggest a correction - Commercial use
- Not recorded
Commercial product; the terms reviewed here do not state a non-commercial restriction, but that was not verified.
Suggest a correction - Interface languages
- Not recorded
No vendor page read in this pass states the product's own interface languages; the key exists so the field can be answered later rather than left absent.
Suggest a correction - Billing
- Subscription Free allowance: Limited Subscription required: No
Prices are the vendor’s advertised entry price and exclude taxes; always confirm on the vendor’s own page.
Suggest a correction
Where each value comes from
- Tasks it fits
- Our inference
- How you use it
- Our inference
- Runs on
- Our inference
- Where it runs
- Our inference
- Works offline
- Our inference
- Official service region
- Our inference
- Public API
- Our inference
- Licence
- Our inference
- Commercial use
- Our inference
- Interface languages
- Unknown
Frequently asked questions
Is Voiceflow Canadian?
Voiceflow, Inc. states in its privacy policy that it is based in Canada, and the company is reported as Toronto-based.
Is there a free plan?
Yes. Voiceflow offers a free plan with a one-time credit grant, alongside paid tiers and enterprise pricing.
Where are the docs?
Voiceflow documentation is available at docs.voiceflow.com.
Who should not choose Voiceflow?
Anyone who needs a self-hosted or offline deployment: no such option is recorded, and the vendor pages fetched do not establish licence terms either.
Similar products
- Botpress — Platform for building, deploying, and monitoring AI agents, with a focus on customer support.
- Agentforce — Salesforce's enterprise AI agent platform for building, testing, and running autonomous agents across service, sales, and employee workflows.
- Lindy — Platform for building no-code AI agents that automate tasks across email, meetings, and business apps.
- Make — Visual no-code automation platform that connects apps and data through drag-and-drop scenarios, with AI agent features and an MCP server and client.
- Relevance AI — Low-code platform for building AI agents and multi-agent teams that automate business workflows.
- Zapier — Workflow automation platform connecting thousands of apps, with AI features for building agents and automated workflows.
All Voiceflow alternatives → · All Agents & Automation products →
Related guides
Sources
This record was last reviewed on 2026-09-10.
Machine-readable record: /api/products/voiceflow.json · Spot an error? Suggest a correction