Voiceflow
by Voiceflow, Inc. · www.voiceflow.com ↗
Platform for designing, launching, and operating customer-service AI agents across chat and voice.
agents customer-support conversational-ai voice
- Category
- Agents & Automation
- Business model
- Freemium
- Availability
- Global
- Launched
- 2019
- Record updated
- 2026-09-10
- Pricing
- www.voiceflow.com ↗
- Documentation
- docs.voiceflow.com ↗
- Founded
- 2019
- Headquarters
- CA
- Canonical URL
- https://globalaiproductindex.com/products/voiceflow/
Overview
Voiceflow is developed by Voiceflow, Inc., which states in its privacy policy that it is based in Canada and is reported as Toronto-based. The company was founded in 2019 as a rebrand from Storyflow. The platform is used to design, launch, and operate customer-service AI agents across chat and voice. It provides a visual builder, staging-to-production environments, observability and evaluation tooling, and a choice of model providers. The company publishes compliance documentation covering SOC 2 Type II, ISO/IEC 27001:2022, GDPR, and HIPAA, and offers a free plan with a one-time credit grant alongside paid tiers and enterprise pricing.
Key features
- Visual builder for chat and voice agents
- Staging-to-production environments
- Observability and evaluation tooling
- Choice of model providers
- Compliance documentation including SOC 2 Type II, ISO/IEC 27001:2022, GDPR, and HIPAA
Use cases
- Designing customer-service agents for chat and voice
- Testing and evaluating agents before production deployment
- Operating and monitoring agents in production
Pricing
Voiceflow offers a free plan with a one-time credit grant, alongside paid tiers and enterprise pricing.
Frequently asked questions
Is Voiceflow Canadian?
Voiceflow, Inc. states in its privacy policy that it is based in Canada, and the company is reported as Toronto-based.
Is there a free plan?
Yes. Voiceflow offers a free plan with a one-time credit grant, alongside paid tiers and enterprise pricing.
Where are the docs?
Voiceflow documentation is available at docs.voiceflow.com.
Similar products
- Agentforce — Salesforce's enterprise AI agent platform for building, testing, and running autonomous agents across service, sales, and employee workflows.
- AutoGPT — Open-source framework for building and running autonomous AI agents that chain tasks toward a goal.
- Botpress — Platform for building, deploying, and monitoring AI agents, with a focus on customer support.
- Camunda — Process-orchestration platform that sequences deterministic steps, AI agents, and human tasks using the BPMN and DMN standards.
- CrewAI — Open-source framework for orchestrating collaborative teams of role-playing autonomous AI agents.
- goose — Open-source, extensible AI agent from Block that runs on your machine as a desktop app, CLI, and API, using any LLM and MCP extensions.
All Voiceflow alternatives → · All Agents & Automation products →
Sources
This record was last reviewed on 2026-09-10.
Machine-readable record: /api/products/voiceflow.json · Spot an error? Suggest a correction