# Infomaniak AI Services

Swiss-hosted AI service that serves open-source language, transcription and image models through an OpenAI-compatible API and a web app, billed on credits.

- Company: Infomaniak Network SA
- Category: Platforms & Infrastructure
- Business model: Freemium
- Availability: global
- Launched: 2024
- Tags: cloud, inference, open-models, switzerland, sovereign-ai
- Website: https://www.infomaniak.com/en/hosting/ai-services
- Documentation: https://www.infomaniak.com/en/support/faq/2845/getting-started-guide-ai-services-sovereign-ai-services
- Pricing page: https://www.infomaniak.com/en/hosting/ai-services
- License: Not recorded
- Canonical URL: https://globalaiproductindex.com/products/infomaniak-ai-services/
- Record updated: 2026-10-12

Infomaniak AI Services is the sovereign AI platform of Infomaniak Network SA, a Swiss hosting company founded in 1994 whose about page states that its teams work in Geneva (headquarters) and Zurich and that all its services are developed and deployed in Switzerland. It serves open-source language, transcription and image models through an OpenAI-compatible API, plus a web app, GPU instances on its Public Cloud and the Euria assistant in kSuite. The vendor says queries are not stored and that data is not used to train models. Billing is credit-based, with one million free credits covering a first month. Infomaniak announced the AI platform in October 2024 and Euria in December 2025. The limitation is scale: the catalogue is much smaller than a hyperscaler's, and no price list was readable on the pages fetched.

## Key features

- OpenAI-compatible API for chat and other model tasks, with a web app over the same models
- Open-source models for language, speech transcription and image generation, listed in a public catalogue
- GPU instances on the Infomaniak Public Cloud for training and inference, run with vLLM
- Euria assistant integrated into kSuite mail, drive, chat and video tools
- Processing and hosting in Infomaniak's Swiss data centres, with queries not stored according to the vendor
- Credit-based billing, with one million free credits for the first month

## Use cases

- Adding European-hosted chat, transcription or image generation to an application through one OpenAI-compatible key
- Running or fine-tuning models on GPU instances inside a Swiss cloud
- Giving a team a sovereign assistant inside email and collaboration tools

## Pricing

Credit-based and usage-billed: the vendor's support guide says each request consumes a credit or LLM tokens, that one million free credits cover a first month without commitment, and that pricing is shown on the sales page; a credit card is required and a spending limit can be set. No flat plan price or per-token table was readable on the pages fetched, so this record sets no comparable paid_from figure.

## FAQ

**What is Infomaniak AI Services?**

A Swiss-hosted AI platform: it serves open-source models for chat, transcription and image generation through an OpenAI-compatible API or a web app, and the same models power the Euria assistant in kSuite.

**Where is Infomaniak based?**

In Geneva, Switzerland. The vendor's about page says its teams are based in Geneva (headquarters) and Zurich, and that 100% of its staff work in Switzerland.

**How is it billed?**

On credits: the support guide states that each request consumes a credit or LLM tokens, that one million free credits cover a first month, and that pricing is shown on the sales page. A credit card is required to start using the API.

**Are prompts stored or used for training?**

The vendor states that all information exchanged is used only to meet the immediate needs of users, without storage or logging of requests, and that open-source models give transparency over the algorithms.

**What does this record not establish?**

The pages read do not publish a per-model price list, licence terms or the product's own interface languages; the founding year 1994 comes from the independent source (Wikipedia), not from a vendor page read this session.

## Sources

- [AI Service](https://www.infomaniak.com/en/hosting/ai-services)
- [About Infomaniak](https://www.infomaniak.com/en/about)
- [Getting Started Guide: AI Services](https://www.infomaniak.com/en/support/faq/2845/getting-started-guide-ai-services-sovereign-ai-services)
- [The best open source AI in an AI platform hosted in Switzerland (newsroom, 9 October 2024)](https://news.infomaniak.com/en/best-open-source_ai)
- [Euria: the free, sovereign AI assistant (newsroom, 9 December 2025)](https://news.infomaniak.com/en/euria-sovereign-ai-assistant)
- [Press releases](https://www.infomaniak.com/en/investors/press-releases)
- [Infomaniak — Wikipedia](https://en.wikipedia.org/wiki/Infomaniak)

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Data from the [Global AI Product Index](https://globalaiproductindex.com/), licensed CC BY 4.0.