# Dixa

Customer engagement platform that combines human agents with an AI agent for customer conversations

- Company: Dixa ApS
- Category: Customer Support
- Business model: Paid
- Availability: global
- Launched: 2018
- Tags: customer-support, customer-engagement, conversational-ai, contact-center
- Website: https://dixa.com
- Canonical URL: https://globalaiproductindex.com/products/dixa/
- Record updated: 2026-09-10

Dixa ApS is based in Copenhagen, Denmark (company no. 36561009; Artillerivej 86, 2300 Copenhagen S) and was founded in 2015 and launched in 2018. It provides a customer engagement platform that combines human agents with an AI agent. The platform includes an API, webhooks, and a messenger SDK for integrations. Pricing combines per-seat agent tiers with per-conversation pricing for the AI agent, and the company does not offer a self-serve free trial, relying instead on guided onboarding.

## Key features

- Customer engagement platform for customer conversations
- AI agent that operates alongside human agents
- API and webhooks
- Messenger SDK

## Use cases

- Handling customer conversations with a mix of human agents and an AI agent
- Connecting conversation data to other systems through the API and webhooks
- Building messenger integrations with the SDK

## Pricing

Dixa prices agent access per seat, with the AI agent priced per conversation separately from seats. The company publishes a pricing page and does not offer a self-serve free trial.

## FAQ

**Where is Dixa based?**

Dixa ApS is based in Copenhagen, Denmark (company no. 36561009; Artillerivej 86, 2300 Copenhagen S). It was founded in 2015 and launched in 2018.

**Does Dixa offer a free trial?**

No. Dixa does not offer a self-serve free trial and instead provides guided onboarding.

**How is Dixa's AI agent priced?**

The AI agent is priced per conversation, separately from the per-seat agent tiers.

## Sources

- [Official website](https://dixa.com)
- [About us](https://dixa.com/about-us)
- [Terms of service](https://dixa.com/legal/tos)

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Data from the [Global AI Product Index](https://globalaiproductindex.com/), licensed CC BY 4.0.