# Crisp

Omnichannel customer support combining a shared inbox and configurable AI agents.

- Company: Crisp
- Category: Customer Support
- Business model: Freemium
- Availability: unknown
- Launched: Not recorded
- Tags: customer-support, ai-workflows
- Website: https://crisp.chat/en/
- Documentation: Not recorded
- Pricing page: Not recorded
- License: Not recorded
- Canonical URL: https://globalaiproductindex.com/products/crisp/
- Record updated: 2026-11-03

Omnichannel customer support combining a shared inbox and configurable AI agents. Train agents with website content, PDFs and knowledge articles; Design no-code workflows across chat, social channels and email; Review agent conversations to correct invalid answers.

## Key features

- Train agents with website content, PDFs and knowledge articles
- Design no-code workflows across chat, social channels and email
- Review agent conversations to correct invalid answers

## Use cases

- Train agents with website content, PDFs and knowledge articles
- Review agent conversations to correct invalid answers

## Pricing

Free offers a shared inbox with two seats but no AI credits. Paid pricing is per workspace; AI credit budgets and agent-builder eligibility differ by tier, with a 14-day trial.

## FAQ

**How does it fit an existing workflow?**

Design no-code workflows across chat, social channels and email; Review agent conversations to correct invalid answers.

**What should I check before choosing a plan?**

Free offers a shared inbox with two seats but no AI credits. Paid pricing is per workspace; AI credit budgets and agent-builder eligibility differ by tier, with a 14-day trial.

## Sources

- [Official product page](https://crisp.chat/en/)
- [Official plans or product documentation](https://crisp.chat/en/pricing/)

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Data from the [Global AI Product Index](https://globalaiproductindex.com/), licensed CC BY 4.0.