{
  "slug": "yellow-ai",
  "name": "Yellow.ai",
  "company": "Yellow.ai",
  "website": "https://yellow.ai/",
  "category": "customer-support",
  "business_model": "freemium",
  "availability": "unknown",
  "launched": null,
  "tags": [
    "customer-support",
    "ai-workflows"
  ],
  "updated": "2026-11-03",
  "sources": [
    {
      "title": "Official product page",
      "url": "https://yellow.ai/"
    },
    {
      "title": "Official plans or product documentation",
      "url": "https://yellow.ai/pricing/"
    }
  ],
  "selection": {
    "tasks": [
      "customer-support"
    ],
    "form_factor": "web-app",
    "platforms": [
      "web"
    ],
    "deployment": [
      "cloud"
    ],
    "offline": "unknown",
    "regions": [
      "unknown"
    ],
    "api": "unknown",
    "license": "unknown",
    "commercial_use": "unknown",
    "languages": [
      "unknown"
    ],
    "billing": {
      "models": [
        "free",
        "subscription"
      ],
      "free_allowance": "limited",
      "requires_subscription": "no"
    }
  },
  "selection_evidence": {
    "tasks": {
      "status": "editorial_inference",
      "note": "Editorial classification of the documented features; not a product-performance test."
    },
    "form_factor": {
      "status": "editorial_inference",
      "note": "Editorial classification of the documented features; not a product-performance test."
    },
    "platforms": {
      "status": "editorial_inference",
      "note": "Editorial classification of the documented features; not a product-performance test."
    },
    "deployment": {
      "status": "editorial_inference",
      "note": "Editorial classification of the documented features; not a product-performance test."
    },
    "offline": {
      "status": "unknown",
      "note": "This product-specific field was not established in this entry’s source review."
    },
    "regions": {
      "status": "unknown",
      "note": "This product-specific field was not established in this entry’s source review."
    },
    "api": {
      "status": "unknown",
      "note": "This product-specific field was not established in this entry’s source review."
    },
    "license": {
      "status": "unknown",
      "note": "This product-specific field was not established in this entry’s source review."
    },
    "commercial_use": {
      "status": "unknown",
      "note": "This product-specific field was not established in this entry’s source review."
    },
    "languages": {
      "status": "unknown",
      "note": "This product-specific field was not established in this entry’s source review."
    },
    "billing": {
      "status": "editorial_inference",
      "note": "Editorial classification of the documented features; not a product-performance test."
    }
  },
  "facts": [
    {
      "id": "yellow-ai.capability.primary",
      "field": "capability",
      "value": "Build and test agents using natural-language instructions",
      "status": "verified",
      "evidence_type": "official_page",
      "checked": "2026-11-03",
      "sources": [
        "https://yellow.ai/"
      ]
    }
  ],
  "description": "Enterprise conversational agents for customer and employee service journeys.",
  "overview": "Enterprise conversational agents for customer and employee service journeys. Build and test agents using natural-language instructions; Orchestrate conversations across voice, chat and email; Connect enterprise systems and analyze conversation outcomes.",
  "features": [
    "Build and test agents using natural-language instructions",
    "Orchestrate conversations across voice, chat and email",
    "Connect enterprise systems and analyze conversation outcomes"
  ],
  "use_cases": [
    "Build and test agents using natural-language instructions",
    "Connect enterprise systems and analyze conversation outcomes"
  ],
  "pricing_notes": "The official page lists limited Free and custom Enterprise options. Session and resolution metering, channels, integrations and governance differ; obtain a workload-specific quote.",
  "faq": [
    {
      "q": "How does it fit an existing workflow?",
      "a": "Orchestrate conversations across voice, chat and email; Connect enterprise systems and analyze conversation outcomes."
    },
    {
      "q": "What should I check before choosing a plan?",
      "a": "The official page lists limited Free and custom Enterprise options. Session and resolution metering, channels, integrations and governance differ; obtain a workload-specific quote."
    }
  ],
  "i18n": {
    "zh": {
      "description": "为客户及员工服务流程构建企业对话智能体。",
      "overview": "为客户及员工服务流程构建企业对话智能体。 通过自然语言指令构建和测试智能体; 编排语音、聊天及邮件中的对话; 连接企业系统并分析对话结果.",
      "features": [
        "通过自然语言指令构建和测试智能体",
        "编排语音、聊天及邮件中的对话",
        "连接企业系统并分析对话结果"
      ],
      "use_cases": [
        "通过自然语言指令构建和测试智能体",
        "连接企业系统并分析对话结果"
      ],
      "pricing_notes": "官网列出有限Free与定制Enterprise。会话和解决次数计量、渠道、集成及治理功能不同；应按实际工作负载询价。",
      "faq": [
        {
          "q": "它如何接入已有工作流程？",
          "a": "编排语音、聊天及邮件中的对话; 连接企业系统并分析对话结果."
        },
        {
          "q": "选择方案前应确认什么？",
          "a": "官网列出有限Free与定制Enterprise。会话和解决次数计量、渠道、集成及治理功能不同；应按实际工作负载询价。"
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "依据所记录功能作出的编辑归类，非产品性能实测。"
        },
        "form_factor": {
          "note": "依据所记录功能作出的编辑归类，非产品性能实测。"
        },
        "platforms": {
          "note": "依据所记录功能作出的编辑归类，非产品性能实测。"
        },
        "deployment": {
          "note": "依据所记录功能作出的编辑归类，非产品性能实测。"
        },
        "offline": {
          "note": "本条目的来源核查尚未确认这一产品字段。"
        },
        "regions": {
          "note": "本条目的来源核查尚未确认这一产品字段。"
        },
        "api": {
          "note": "本条目的来源核查尚未确认这一产品字段。"
        },
        "license": {
          "note": "本条目的来源核查尚未确认这一产品字段。"
        },
        "commercial_use": {
          "note": "本条目的来源核查尚未确认这一产品字段。"
        },
        "languages": {
          "note": "本条目的来源核查尚未确认这一产品字段。"
        },
        "billing": {
          "note": "依据所记录功能作出的编辑归类，非产品性能实测。"
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "通过自然语言指令构建和测试智能体"
        }
      }
    },
    "es": {
      "description": "Agentes conversacionales empresariales para atención al cliente y al empleado.",
      "overview": "Agentes conversacionales empresariales para atención al cliente y al empleado. Crear y probar agentes con instrucciones naturales; Orquestar conversaciones de voz, chat y correo; Conectar sistemas empresariales y analizar resultados.",
      "features": [
        "Crear y probar agentes con instrucciones naturales",
        "Orquestar conversaciones de voz, chat y correo",
        "Conectar sistemas empresariales y analizar resultados"
      ],
      "use_cases": [
        "Crear y probar agentes con instrucciones naturales",
        "Conectar sistemas empresariales y analizar resultados"
      ],
      "pricing_notes": "La página lista Free limitado y Enterprise personalizado. Varían sesiones, resoluciones, canales, integraciones y gobernanza; solicite una cotización acorde al uso.",
      "faq": [
        {
          "q": "¿Cómo encaja en un flujo existente?",
          "a": "Orquestar conversaciones de voz, chat y correo; Conectar sistemas empresariales y analizar resultados."
        },
        {
          "q": "¿Qué revisar antes de elegir un plan?",
          "a": "La página lista Free limitado y Enterprise personalizado. Varían sesiones, resoluciones, canales, integraciones y gobernanza; solicite una cotización acorde al uso."
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "Clasificación editorial de las funciones documentadas; no es una prueba de rendimiento."
        },
        "form_factor": {
          "note": "Clasificación editorial de las funciones documentadas; no es una prueba de rendimiento."
        },
        "platforms": {
          "note": "Clasificación editorial de las funciones documentadas; no es una prueba de rendimiento."
        },
        "deployment": {
          "note": "Clasificación editorial de las funciones documentadas; no es una prueba de rendimiento."
        },
        "offline": {
          "note": "La revisión de fuentes de esta entrada no estableció este dato del producto."
        },
        "regions": {
          "note": "La revisión de fuentes de esta entrada no estableció este dato del producto."
        },
        "api": {
          "note": "La revisión de fuentes de esta entrada no estableció este dato del producto."
        },
        "license": {
          "note": "La revisión de fuentes de esta entrada no estableció este dato del producto."
        },
        "commercial_use": {
          "note": "La revisión de fuentes de esta entrada no estableció este dato del producto."
        },
        "languages": {
          "note": "La revisión de fuentes de esta entrada no estableció este dato del producto."
        },
        "billing": {
          "note": "Clasificación editorial de las funciones documentadas; no es una prueba de rendimiento."
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "Crear y probar agentes con instrucciones naturales"
        }
      }
    },
    "fr": {
      "description": "Agents conversationnels d’entreprise pour les clients et salariés.",
      "overview": "Agents conversationnels d’entreprise pour les clients et salariés. Créer et tester des agents en langage naturel; Orchestrer les échanges vocaux, chats et courriels; Relier les systèmes et analyser les résultats des conversations.",
      "features": [
        "Créer et tester des agents en langage naturel",
        "Orchestrer les échanges vocaux, chats et courriels",
        "Relier les systèmes et analyser les résultats des conversations"
      ],
      "use_cases": [
        "Créer et tester des agents en langage naturel",
        "Relier les systèmes et analyser les résultats des conversations"
      ],
      "pricing_notes": "La page propose Free limité et Enterprise sur mesure. Sessions, résolutions, canaux, intégrations et gouvernance varient ; demander un devis adapté à la charge.",
      "faq": [
        {
          "q": "Comment s’intègre-t-il au travail existant ?",
          "a": "Orchestrer les échanges vocaux, chats et courriels; Relier les systèmes et analyser les résultats des conversations."
        },
        {
          "q": "Que vérifier avant de choisir un forfait ?",
          "a": "La page propose Free limité et Enterprise sur mesure. Sessions, résolutions, canaux, intégrations et gouvernance varient ; demander un devis adapté à la charge."
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "Classement éditorial des fonctions documentées ; aucun test de performance."
        },
        "form_factor": {
          "note": "Classement éditorial des fonctions documentées ; aucun test de performance."
        },
        "platforms": {
          "note": "Classement éditorial des fonctions documentées ; aucun test de performance."
        },
        "deployment": {
          "note": "Classement éditorial des fonctions documentées ; aucun test de performance."
        },
        "offline": {
          "note": "L’examen des sources de cette fiche n’a pas établi ce point du produit."
        },
        "regions": {
          "note": "L’examen des sources de cette fiche n’a pas établi ce point du produit."
        },
        "api": {
          "note": "L’examen des sources de cette fiche n’a pas établi ce point du produit."
        },
        "license": {
          "note": "L’examen des sources de cette fiche n’a pas établi ce point du produit."
        },
        "commercial_use": {
          "note": "L’examen des sources de cette fiche n’a pas établi ce point du produit."
        },
        "languages": {
          "note": "L’examen des sources de cette fiche n’a pas établi ce point du produit."
        },
        "billing": {
          "note": "Classement éditorial des fonctions documentées ; aucun test de performance."
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "Créer et tester des agents en langage naturel"
        }
      }
    },
    "ja": {
      "description": "顧客と従業員のサービス業務向け企業会話エージェント。",
      "overview": "顧客と従業員のサービス業務向け企業会話エージェント。 自然言語の指示でエージェントを構築・テスト; 音声、チャット、メールの会話を編成; 企業システムを接続し会話結果を分析.",
      "features": [
        "自然言語の指示でエージェントを構築・テスト",
        "音声、チャット、メールの会話を編成",
        "企業システムを接続し会話結果を分析"
      ],
      "use_cases": [
        "自然言語の指示でエージェントを構築・テスト",
        "企業システムを接続し会話結果を分析"
      ],
      "pricing_notes": "公式ページは制限付きFreeと個別Enterpriseを掲載。セッション・解決件数の計量、チャネル、連携、管理機能が異なるため業務量に応じて見積もりが必要です。",
      "faq": [
        {
          "q": "既存の作業にどう組み込めますか？",
          "a": "音声、チャット、メールの会話を編成; 企業システムを接続し会話結果を分析."
        },
        {
          "q": "プラン選択前に何を確認すべきですか？",
          "a": "公式ページは制限付きFreeと個別Enterpriseを掲載。セッション・解決件数の計量、チャネル、連携、管理機能が異なるため業務量に応じて見積もりが必要です。"
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "記録された機能に基づく編集上の分類であり、性能の実測ではありません。"
        },
        "form_factor": {
          "note": "記録された機能に基づく編集上の分類であり、性能の実測ではありません。"
        },
        "platforms": {
          "note": "記録された機能に基づく編集上の分類であり、性能の実測ではありません。"
        },
        "deployment": {
          "note": "記録された機能に基づく編集上の分類であり、性能の実測ではありません。"
        },
        "offline": {
          "note": "この項目の資料確認では、この製品固有の情報は未確認です。"
        },
        "regions": {
          "note": "この項目の資料確認では、この製品固有の情報は未確認です。"
        },
        "api": {
          "note": "この項目の資料確認では、この製品固有の情報は未確認です。"
        },
        "license": {
          "note": "この項目の資料確認では、この製品固有の情報は未確認です。"
        },
        "commercial_use": {
          "note": "この項目の資料確認では、この製品固有の情報は未確認です。"
        },
        "languages": {
          "note": "この項目の資料確認では、この製品固有の情報は未確認です。"
        },
        "billing": {
          "note": "記録された機能に基づく編集上の分類であり、性能の実測ではありません。"
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "自然言語の指示でエージェントを構築・テスト"
        }
      }
    },
    "de": {
      "description": "Unternehmensweite Gesprächsagenten für Kunden- und Mitarbeiterservice.",
      "overview": "Unternehmensweite Gesprächsagenten für Kunden- und Mitarbeiterservice. Agenten mit natürlicher Sprache erstellen und testen; Gespräche über Sprache, Chat und E-Mail orchestrieren; Unternehmenssysteme anbinden und Gesprächsergebnisse analysieren.",
      "features": [
        "Agenten mit natürlicher Sprache erstellen und testen",
        "Gespräche über Sprache, Chat und E-Mail orchestrieren",
        "Unternehmenssysteme anbinden und Gesprächsergebnisse analysieren"
      ],
      "use_cases": [
        "Agenten mit natürlicher Sprache erstellen und testen",
        "Unternehmenssysteme anbinden und Gesprächsergebnisse analysieren"
      ],
      "pricing_notes": "Die Seite nennt begrenztes Free und individuelles Enterprise. Sitzungs- und Lösungsabrechnung, Kanäle, Integrationen und Governance variieren; ein passendes Angebot ist nötig.",
      "faq": [
        {
          "q": "Wie passt es in bestehende Abläufe?",
          "a": "Gespräche über Sprache, Chat und E-Mail orchestrieren; Unternehmenssysteme anbinden und Gesprächsergebnisse analysieren."
        },
        {
          "q": "Was ist vor der Tarifwahl zu prüfen?",
          "a": "Die Seite nennt begrenztes Free und individuelles Enterprise. Sitzungs- und Lösungsabrechnung, Kanäle, Integrationen und Governance variieren; ein passendes Angebot ist nötig."
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "Redaktionelle Einordnung dokumentierter Funktionen; kein Leistungstest."
        },
        "form_factor": {
          "note": "Redaktionelle Einordnung dokumentierter Funktionen; kein Leistungstest."
        },
        "platforms": {
          "note": "Redaktionelle Einordnung dokumentierter Funktionen; kein Leistungstest."
        },
        "deployment": {
          "note": "Redaktionelle Einordnung dokumentierter Funktionen; kein Leistungstest."
        },
        "offline": {
          "note": "Die Quellenprüfung dieses Eintrags hat dieses Produktfeld nicht belegt."
        },
        "regions": {
          "note": "Die Quellenprüfung dieses Eintrags hat dieses Produktfeld nicht belegt."
        },
        "api": {
          "note": "Die Quellenprüfung dieses Eintrags hat dieses Produktfeld nicht belegt."
        },
        "license": {
          "note": "Die Quellenprüfung dieses Eintrags hat dieses Produktfeld nicht belegt."
        },
        "commercial_use": {
          "note": "Die Quellenprüfung dieses Eintrags hat dieses Produktfeld nicht belegt."
        },
        "languages": {
          "note": "Die Quellenprüfung dieses Eintrags hat dieses Produktfeld nicht belegt."
        },
        "billing": {
          "note": "Redaktionelle Einordnung dokumentierter Funktionen; kein Leistungstest."
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "Agenten mit natürlicher Sprache erstellen und testen"
        }
      }
    },
    "pt": {
      "description": "Agentes conversacionais empresariais para clientes e funcionários.",
      "overview": "Agentes conversacionais empresariais para clientes e funcionários. Criar e testar agentes com instruções naturais; Orquestrar conversas de voz, chat e email; Conectar sistemas e analisar resultados das conversas.",
      "features": [
        "Criar e testar agentes com instruções naturais",
        "Orquestrar conversas de voz, chat e email",
        "Conectar sistemas e analisar resultados das conversas"
      ],
      "use_cases": [
        "Criar e testar agentes com instruções naturais",
        "Conectar sistemas e analisar resultados das conversas"
      ],
      "pricing_notes": "A página lista Free limitado e Enterprise personalizado. Sessões, resoluções, canais, integrações e governança diferem; solicite proposta conforme a carga.",
      "faq": [
        {
          "q": "Como se integra ao trabalho existente?",
          "a": "Orquestrar conversas de voz, chat e email; Conectar sistemas e analisar resultados das conversas."
        },
        {
          "q": "O que verificar antes de escolher um plano?",
          "a": "A página lista Free limitado e Enterprise personalizado. Sessões, resoluções, canais, integrações e governança diferem; solicite proposta conforme a carga."
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "Classificação editorial dos recursos documentados; não é um teste de desempenho."
        },
        "form_factor": {
          "note": "Classificação editorial dos recursos documentados; não é um teste de desempenho."
        },
        "platforms": {
          "note": "Classificação editorial dos recursos documentados; não é um teste de desempenho."
        },
        "deployment": {
          "note": "Classificação editorial dos recursos documentados; não é um teste de desempenho."
        },
        "offline": {
          "note": "A revisão de fontes desta entrada não estabeleceu este dado do produto."
        },
        "regions": {
          "note": "A revisão de fontes desta entrada não estabeleceu este dado do produto."
        },
        "api": {
          "note": "A revisão de fontes desta entrada não estabeleceu este dado do produto."
        },
        "license": {
          "note": "A revisão de fontes desta entrada não estabeleceu este dado do produto."
        },
        "commercial_use": {
          "note": "A revisão de fontes desta entrada não estabeleceu este dado do produto."
        },
        "languages": {
          "note": "A revisão de fontes desta entrada não estabeleceu este dado do produto."
        },
        "billing": {
          "note": "Classificação editorial dos recursos documentados; não é um teste de desempenho."
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "Criar e testar agentes com instruções naturais"
        }
      }
    },
    "ko": {
      "description": "고객·직원 서비스 업무를 위한 기업용 대화 에이전트.",
      "overview": "고객·직원 서비스 업무를 위한 기업용 대화 에이전트. 자연어 지시로 에이전트 구축·테스트; 음성·채팅·이메일 대화 오케스트레이션; 기업 시스템 연결과 대화 결과 분석.",
      "features": [
        "자연어 지시로 에이전트 구축·테스트",
        "음성·채팅·이메일 대화 오케스트레이션",
        "기업 시스템 연결과 대화 결과 분석"
      ],
      "use_cases": [
        "자연어 지시로 에이전트 구축·테스트",
        "기업 시스템 연결과 대화 결과 분석"
      ],
      "pricing_notes": "공식 페이지는 제한된 Free와 맞춤 Enterprise를 표시합니다. 세션·해결 건수 계산, 채널·연동·거버넌스가 달라 업무량에 맞는 견적이 필요합니다.",
      "faq": [
        {
          "q": "기존 업무에 어떻게 연결하나요?",
          "a": "음성·채팅·이메일 대화 오케스트레이션; 기업 시스템 연결과 대화 결과 분석."
        },
        {
          "q": "요금제 선택 전 무엇을 확인하나요?",
          "a": "공식 페이지는 제한된 Free와 맞춤 Enterprise를 표시합니다. 세션·해결 건수 계산, 채널·연동·거버넌스가 달라 업무량에 맞는 견적이 필요합니다."
        }
      ],
      "selection_evidence": {
        "tasks": {
          "note": "문서화된 기능에 따른 편집상 분류이며 성능 실측이 아닙니다."
        },
        "form_factor": {
          "note": "문서화된 기능에 따른 편집상 분류이며 성능 실측이 아닙니다."
        },
        "platforms": {
          "note": "문서화된 기능에 따른 편집상 분류이며 성능 실측이 아닙니다."
        },
        "deployment": {
          "note": "문서화된 기능에 따른 편집상 분류이며 성능 실측이 아닙니다."
        },
        "offline": {
          "note": "이 항목의 출처 검토에서 해당 제품 정보를 확인하지 못했습니다."
        },
        "regions": {
          "note": "이 항목의 출처 검토에서 해당 제품 정보를 확인하지 못했습니다."
        },
        "api": {
          "note": "이 항목의 출처 검토에서 해당 제품 정보를 확인하지 못했습니다."
        },
        "license": {
          "note": "이 항목의 출처 검토에서 해당 제품 정보를 확인하지 못했습니다."
        },
        "commercial_use": {
          "note": "이 항목의 출처 검토에서 해당 제품 정보를 확인하지 못했습니다."
        },
        "languages": {
          "note": "이 항목의 출처 검토에서 해당 제품 정보를 확인하지 못했습니다."
        },
        "billing": {
          "note": "문서화된 기능에 따른 편집상 분류이며 성능 실측이 아닙니다."
        }
      },
      "facts": {
        "yellow-ai.capability.primary": {
          "value": "자연어 지시로 에이전트 구축·테스트"
        }
      }
    }
  },
  "verification": {
    "last_checked": "2026-11-03",
    "batch": "catalog-500-20261103",
    "source_review": "Official product pages read; no product-performance test.",
    "reviewed_sources": [
      "https://yellow.ai/",
      "https://yellow.ai/pricing/"
    ],
    "egress_region": "unknown",
    "owner": "workplace",
    "gap_note": "Only documented product scope and supplied claims were reviewed. Fields left unknown were not established for this entry; no launch date, geographic guarantee or licence is inferred."
  },
  "url": "https://globalaiproductindex.com/products/yellow-ai/"
}