{
  "slug": "ada",
  "name": "Ada",
  "company": "Ada",
  "website": "https://www.ada.cx",
  "category": "customer-support",
  "business_model": "paid",
  "availability": "global",
  "launched": "2016",
  "tags": [
    "customer-service",
    "automation",
    "chatbot"
  ],
  "description": "AI customer service automation platform that resolves inquiries across chat, email, and voice.",
  "i18n": {
    "zh": {
      "description": "AI 客户服务自动化平台，可在聊天、邮件与语音渠道解决咨询。"
    },
    "es": {
      "description": "Plataforma de automatización de atención al cliente con IA que resuelve consultas por chat, correo y voz."
    },
    "fr": {
      "description": "Plateforme d'automatisation du service client par IA qui résout les demandes par chat, e-mail et voix."
    },
    "ja": {
      "description": "チャット・メール・音声で問い合わせを解決するAIカスタマーサービス自動化プラットフォーム。"
    }
  },
  "sources": [
    {
      "title": "Official website",
      "url": "https://www.ada.cx"
    }
  ],
  "updated": "2026-07-24",
  "url": "https://globalaiproductindex.com/products/ada/"
}